Vacation Rental Cancellation Policy | Properties in Costa Rica Skip to content

Reservations & Cancellation Policy

Booking

  • 5 night minimum stay.
  • 50% deposit confirms the reservation. The balance is due 90 days before arrival.
  • Bookings made within 90 days of arrival are paid in full at confirmation.
  • Taxes, cleaning and optional services are disclosed before payment.

Cancellation (applies to the villa accommodation price)

  • 121 days or more before arrival: 25% charge, 75% refund.
  • 91 to 120 days before arrival: 50% charge, 50% refund.
  • 90 days or fewer before arrival: 100% charge, no refund.

Changing dates

  • One date change is allowed with no administrative fee if requested more than 120 days before arrival, subject to availability, rate differences and written agreement. The original cancellation deadlines still apply.

Holiday season (December 20 to January 4)

  • 5-night minimum.
  • 50% nonrefundable deposit at confirmation.
  • Balance due 120 days before arrival; bookings within 120 days are paid in full.
  • Cancellation 120 days or less before arrival: 100% charge.

Refundable security deposit

  • US$3,000 for a standard villa stay; US$5,000 for independent recording studio use.
  • Where possible, a credit card pre-authorization is used instead of a charge. Holds are normally released within 7 days after departure.
  • Guests are responsible for documented damage beyond normal wear and tear.

Ultimate Tambor Estate recording studio

  • Studio and equipment use require prior approval. Independent sessions need separate terms and may require a US$5,000 security authorization.

Travel partners

  • Reservations made through agencies or booking platforms follow that partner's payment and cancellation terms.

Travel insurance is recommended.

Questions about a reservation?

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